At Skin Dose, we’re committed to getting your order to you as quickly and smoothly as possible. Please review our shipping policy below.
All orders are processed within 1–3 business days after being placed. During high-volume periods, holidays, or promotional sales, processing times may be slightly longer.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Estimated delivery times may vary depending on your location and carrier conditions.
United States: 5–12 business days
Canada: 5–12 business days
International: 7–18 business days
Please note that these are estimated delivery windows and are not guaranteed.
Once your package has shipped, you will receive a tracking number by email. Tracking updates may take a few days to appear after shipment.
While we do our best to ensure timely delivery, delays may occur due to:
Carrier backlogs
Weather conditions
Customs processing
Incorrect shipping information
High seasonal demand
Skin Dose is not responsible for delays caused by shipping carriers or customs.
Please ensure your shipping address is entered correctly at checkout. If an incorrect or incomplete address is provided, delivery delays or returned packages may occur.
If you notice an address mistake after placing your order, contact us immediately at help@skindose.com (replace with your actual support email).
If you have any questions regarding your order, please contact our support team and we’ll be happy to help.